Privacy Policy — Mebet's complete guide to protecting your personal information

Mebet.cash (referred to herein as "mebet") takes your privacy seriously. This Privacy Policy explains how mebet collects, uses, stores, and protects your personal information.

By visiting mebet's website or using our services, you agree to the terms of this privacy policy. This policy is part of mebet's Terms & ConditionsMust be read together with.

We believe data protection is more than a legal obligation — it is our responsibility to our users. That is why mebet remains fully transparent about how your information is handled.

Mebet collects different types of information — some you provide directly, and some is collected automatically. Below is a detailed breakdown of the data we collect.

Mebet collects your information through several methods. You have the right to know about each of them.

• Provided Directly: You provide information directly when filling out the registration form, updating your profile, or contacting support.
• Automatic Collection: Technical information is collected via cookies and tracking technologies as you browse the site.
• Payment Processing: Financial information is collected at the time of deposit or withdrawal.
• KYC Verification: Identity documents are collected for account verification purposes.
• Support Contact: Information shared via live chat or email is recorded.

Mebet uses your data only for specific, legitimate purposes. We never collect more information than necessary, and we only retain what we need.

• Account creation, management, and verification.
• Processing deposits, withdrawals, and other financial transactions.
• Fraud prevention and security assurance.
• Compliance with legal and regulatory obligations.
• Delivering a personalized gaming experience.
• Offering relevant bonuses and promotional deals.
• Providing customer support and resolving issues.
• Improving platform performance and security.
• Responsible gaming monitoring and support.

Mebet never sells or rents your personal data. However, in certain circumstances, limited information may be shared with trusted third parties.

• Payment Providers: Mobile banking services such as bKash, Nagad, and Rocket — only the information necessary to complete a transaction is shared.
• Law enforcement authorities: Information may be disclosed when required by a court order or other legal obligation.
• Technology Service Providers: Companies contracted to provide hosting, database, and security services.
• Analytics Services: Anonymous and aggregated usage data for platform improvement.

Mebet uses industry-leading technology to protect your data. Our security measures are reviewed and updated on a regular basis.

• SSL/TLS Encryption: Your connection to the website is secured with 256-bit encryption.
• Secure Servers: Your information is stored in secure data centers where unauthorized access is not possible.
• Access controls: Only authorized mebet staff can access the required information.
• Data minimization: Only data that is strictly necessary is collected and stored.
• Continuous monitoring: 24/7 security monitoring to detect suspicious activity.

Mebet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the site's functionality.

As a mebet user, you have a number of important rights over your own data. Contact our support team to exercise any of these rights.

Mebet retains your data only for as long as necessary. Even after account closure, certain data may be kept for a defined period due to legal obligations.

• Account information: For the duration your account is active, and for 5 years after closure.
• Financial Transactions: A minimum of 5 years, as required by applicable law.
• KYC Documents: Up to 5 years after account closure.
• Communication Records: Support chat and email records are retained for 3 years.
• Technical logs: Up to 12 months for security purposes.

For any privacy-related questions, concerns, or rights requests, please contact mebet. Our data protection team is always ready to assist you.

Mebet aims to respond within 30 days of receiving a request. For complex cases, this may take longer, but you will be notified.